Do not sell or share my personal information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
PRODUCTS
What are semi-cured gel nail strips?
Semi-cured gel nail strips are pre-made gel nail wraps that are partially cured and can be applied directly to your nails. Once applied, they are fully cured under a UV lamp to give a long-lasting, salon-quality finish.
How long do Krystal Gel nail strips last?
Our nail strips can last up to 14 days with proper application and care. For best results, avoid submerging your hands in water for long periods.
Are Krystal Gel nail strips safe for my nails?
Yes, our nail strips are non-toxic, vegan, and designed to be gentle on your natural nails. They can be easily removed without damaging the nail surface.
What do I need to apply Krystal Gel nail strips?
You'll need the nail strips, a UV lamp (to cure them), a nail file, and a wooden cuticle stick. Our starter kits come with everything you need to get started!
Can I reuse Krystal Gel nail strips?
Unfortunately, no. Our semi-cured gel strips are designed for single-use to ensure the best quality and results.
Do I need a UV lamp?
Yes, to fully cure the semi-cured gel nail strips, you will need a UV lamp. We offer UV lamps as part of our starter kits or individually.
Orders
How do I place an order?
You can place an order directly through our website. Browse our product collection, add items to your cart, and proceed to checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and select digital payment methods like Apple Pay and Google Pay.
How do I change or cancel my order?
If you need to make changes (like updating the shipping address or modifying items) or cancel your order, please contact us at [Customer Service Email] within 24 hours of placing your order. After this period, we may not be able to make adjustments.
What if my order has already been processed?
If your order has already been processed or shipped, unfortunately, we won’t be able to change or cancel it. In this case, you can wait for your package to arrive and follow our returns process.
How can I track my order status?
Yes, once your order is shipped, you’ll receive a tracking number via email, which you can use to monitor your delivery.
Do you offer discounts or promotions?
es, we regularly offer discounts and promotions! Subscribe to our newsletter to receive updates on sales and special offers.
How can I track my order status?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to monitor your delivery status.
Shipping
Where do you ship to?
We currently ship to Canada, USA, and select international locations.
How much does shipping cost?
Shipping costs vary depending on your location and order size. For orders over $50, we offer free standard shipping within Canada and the USA.
How long does shipping take?
Standard shipping within Canada and the USA typically takes 5-7 business days. International orders may take 10-15 business days, depending on the destination.
Do you offer express shipping?
Yes, we offer express shipping at an additional cost. You can select this option at checkout to receive your order faster.
How do I track my shipment?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the shipping carrier's site.
What if my order is delayed or lost?
If your order is delayed or you suspect it has been lost, please contact our customer service team. We’ll do our best to assist you in locating the package or arranging a replacement.
Do you ship internationally?
Yes, we do ship internationally to select countries. International shipping times and costs vary based on the destination.